Frequently Asked Questions
Click on a category below to see Frequently Asked Questions related to that area. If you do not see the information you are looking for, contact our office at 614-292-0646 or exploration@osu.edu.
I’m having difficulty with a professor what options do I have? | Contact your college office for assistance. In most cases you should first try to resolve the issue with the professor. The Student Advocacy Center may also be able to assist you. | I'm having problems with my roommate, who can I go to? | | I'm having trouble in a class, does the university offer a tutoring service? | | How do I locate a department chair? | | Campus Resources | | I'm having trouble getting connected, what can I do? | | Where can I get help with my resume? | |
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When is the last day to drop a class? | | When is the last day to add a class? | | What do I need to do to cancel my student health insurance? | | What do I need to do to decline the Student Legal Services fee? | |
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What is the FAFSA and how do I complete it? | You must complete the FAFSA to be eligible for some forms of student aid. Directions are available at: http://sfa.osu.edu/.
| Who can I contact to see see how dropping a course impacts my financial aid? | | I was dropped for non-payment, what do I do? | You will need to contact the Student Service Center (ssc.osu.edu, 614-292-0300) about your options for re-adding the classes. Please note that if you plan to continue in the course, you should prioritize getting them added to your schedule. You will need to add back all of the classes that you were scheduled for at the time you were dropped and will be given a limited window in which to pay for the courses. If you have been dropped for non-payment in the past, the SSC can walk you through your options. |
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How do I schedule for orientation? | You will need to pre-schedule for orientation at: http://orientation.osu.edu/. Spaces are available first come, first served so sign up once you receive notification from the orientation office. | How do I get my transfer credits evaluated? | Every department does things a little differently, but you will almost always need a copy of your syllabus and Transfer Credit Report: http://registrar.osu.edu/transfer_credit/index.asp. View our video on the pre-orientation portion of this site to get step-by-step instructions on having transfer credit evaluated. | Who do I contact after orientation is over if I need help before school starts? | Your assigned advisor will be the person teaching your university survey class, EXP 1100. You can also check advisor assignments in your Student Center: http://buckeyelink.osu.edu. | Do I have to take a Math, English or Foreign Language Placement test? | | When does my enrollment appointment open and how will I know? | You will receive an email letting you know when your enrollment appointment has been assigned. You will need to go to your Student Center at http://buckeyelink.osu.edu to find out your exact date and time. | What is Freshman Forgiveness and how do I know if I am eligible? | | What is a 'W' and how does it impact me? How do I calculate my GPA? | | Where can I run a Degree Audit? | Degree Audits are available through Buckeyelink: http://buckeyelink.osu.edu. A Degree Audit is an electronic checklist which compares courses you have taken to requirements of majors. | Can I repeat a class? | | I'm interested in the Honors program, who do I speak with? | Make an appointment with one of our honors advisors by calling 614-292-0646. | How can I find out more about Study Abroad? | Visit the Office of International Affairs site for details on information sessions and programs: http://oia.osu.edu | How do I know if I’m in good academic standing? | |
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My parents want to speak with my advisor how can they do that? | You will need to complete the release of information form in your Student Center: http://buckeyelink.osu.edu.
| Where do I locate my rank and academic standing? | Your rank and academic standing will be listed on your Advising Report, available in Buckeyelink. If you are in good academic standing, there will be no notation on your record and your cumulative GPA will be above 2.0. You can also review hours required for each rank at: http://registrar.osu.edu/policies/index.asp
| Where can I review all Ohio State policies? | |
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I've decided not to take classes next term, what do I do? | Make sure that you are not registered for classes. You will automatically be placed on a Leave of Absence once the term is underway. When you are ready to return and take classes, contact our office the term before for an appointment and we can reactivate your account—you will not need to submit a new application to Ohio State.
| I accidentally dropped a class I was enrolled in, what can I do? | You can try to re-add the class on your own but may need to meet with an advisor to re-add the class. Appointments are scheduled by calling 292-0646 or stopping at the front desk in 352 Denney Hall. You will also want to bring a letter or email from the course instructor verifying that you are still attending to your advising appointment. If the class fills back up after you drop it, you can only re-add with permission from the instructor.
| Do I have to take a survey class? | Every student at Ohio State enrolls in survey their first semester, and each college will have their own version of the course. The University Exploration Survey class is designed to introduce you to all the majors available at the university, teach you the decision making process to select a major, and introduce you to the university and its policies and procedures. This class taught by your academic adviser. Attendance is mandatory and the class is graded A through E, and thus affects your GPA. All students must take survey their first semester.
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Where/How do I get transcripts? | | Where should I send my transcripts? | |
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